Breaking down barriers for communication

GO BACK

We tend to get on better with people at work who are like us and work in a similar way. Challenges arise when colleagues or clients have a different working style and this can lead to misunderstanding, conflict and reduced productivity.

This course helps participants to improve any kind of challenging relationship in the work place.

Benefits to you and your organisation

By the end of the event participants will have learned:

Their preferred communication style and its impact on others

The communication styles of others

Why it is hard to work with and get on with some people

How to adapt our communication style to create better working relationships

Course content

Explanation of Dr David Merrill's Social Style Model

Understanding your style

Understanding the style of others

Adapting your style