Managing Upwards

GO BACK

We often receive training in how to manage our subordinates but managing upwards can be an even more daunting task when we need to influence and persuade more senior members of staff.

This course gives participants the confidence and tools to better manage upwards.

Benefits to you and your organisation

By the end of the event participants will have learned how to:

Promote themselves to more senior staff or clients

Play to a senior person's needs

Develop mutual respect

Act confidently and assertively

Course content

Managing more senior staff and clients

Influencing more senior staff and clients

Acting assertively and confidently