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Negotiation Skills

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Negotiation is needed for all areas of our work. If we run our own businesses, our livelihood depends on our skill in negotiating with clients and suppliers. If we work within an organisation we have to negotiate with internal and external clients and also with our boss to get a pay rise.

Benefits to you and your organisation

By the end of the course participants will have learned:
  • Why traditional negotiation techniques don't work
  • What their preferred negotiation style is
  • How to get the most out of their negotiations
  • How to prepare for the negotiation process
  • How to read body language and verbal cues in the negotiation process

    • Course content

  • The Principled negotiation model
  • Putting negotiation principles into practice
  • The skills of top negotiators